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COVID-19 Public Health Crisis

Coordination and collaboration during a public health crisis is crucial to ensure the workforce and families receive the support they need to stay safe and healthy.

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Public Health Crisis Tip Sheets Series

Tip Sheet 1: Supporting Cross-System Collaboration During the Current Public Health Crisis

National Center on Substance Abuse and Child Welfare, 2020

These tip sheets offer key considerations and resources for child welfare services, substance use treatment providers, courts, and

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Policy and Practice Resources

Supplemental Research Bulletin—Adaptations and Innovations for Delivering Mental Health and Substance Use D...

Substance Abuse and Mental Health Services A..., 2022

Describes how health care organizations and professionals provide mental health and

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Resources Specific to Emergency/Crisis and Disaster Settings

Administration for Children and Families, 2022

A list of trauma-informed services and approaches. Includes resources on coping with

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Coronavirus (COVID-19) Resources

Substance Abuse and Mental Health Services A..., 2022

Provides substance use disorder treatment agencies, grantees, and professionals with

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Guidance for Children and Families Involved with the Child Welfare System During the COVID-19 Pandemic

American Academy of Pediatrics, 2022

Supports the continuation and improvement of critical child welfare work during a

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Virtual Recovery Resources

Substance Abuse and Mental Health Services A..., 2021

This tip sheet describes resources that can be used to virtually support recovery

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COVID-19 Resources

Children’s Bureau, 2021

Provides child welfare agencies, grantees, and professionals with information on

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Bulletins for Professionals—Tips for Supporting Virtual Family Time

Child Welfare Information Gateway, 2020

Offers strategies that help family support professionals and child welfare

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Virtual Visitation Resources

Administration for Children and Families, 2020

The following resources provide information on the use of virtual visitations in

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Public Health Crisis Tip Sheets Series

National Center on Substance Abuse and Child..., 2020

These tip sheets offer key considerations and resources for child welfare services, substance use treatment providers, courts, and

... (Read More)

Considerations for Successful Video Visits With Young Children

National Council on Crime and Delinquency, 2020

Provides solutions to challenges experienced by staff and families using virtual

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Guidance on Conducting Remote Hearings in Child Welfare Cases

Capacity Building Center for Courts, 2020

Analyzes best practices and other recommendations for remote or “virtual” hearings in

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Child Welfare Safety Assessment and Planning During COVID-19 and Physical Distancing

National Council on Crime and Delinquency, 2020

Describes how to conduct child welfare safety assessments and planning under crisis

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Related Online Training, Videos, and Webinars

Addressing the Needs of Families in Child Welfare During a Public Health Crisis

Date: August 11, 2020

This webinar features panelists from several initiatives who share their insights and lessons for serving families involved in child

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Supporting Wellness Court Participants and Staff During COVID-19

Date: April 10, 2020

Provides guidance for Tribal Healing to Wellness Court programs in adapting treatment court operations during a public health emergency.

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State and Local Examples

Public Health Emergency Preparedness - Emergency Response Plans

Substance Abuse and Mental Health Services A..., 2022

The State of Arizona makes a range of emergency response plans and plan components

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Additional Resources

Factsheets for Families-Virtual Family Time: Tips for Families

Child Welfare Information Gateway, 2020

Provides techniques families may use to enhance engagement and bonding during virtual

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Strength-Based Practice in Troubled Times

Center for the Study of Social Policy, 2020

Strength-based and trauma-informed approaches to working with families are more

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Building Trauma-Informed Connections Via Telehealth During COVID-19

State of California Department of Health Car..., 2020

Provides information to support providers in offering telehealth services that meet

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Recommendations for Adjusting Drug Testing Protocols

American Society of Addiction Medicine, 2020

Provides recommendations for modifications to previous drug testing protocols to

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Sheltering in Place: ACEs-Informed Tips for Self-Care During a Pandemic

Center for Youth Wellness, 2020

This article provides information on seven evidence-based practices to help regulate

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Parent/Caregiver Guide to Helping Families Cope With the Coronavirus Disease

The National Child Traumatic Stress Network, 2020

This factsheet provides tips to help parents and caregivers think about how an

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Building Telehealth Capacity

Mental Health Technology Transfer Center

Provides information, webinars, and discipline-specific topic areas related to

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Find Help with a Personal Situation

Substance Use and Mental Health Treatment Locator

To find treatment facilities confidentially, 24/7, please call 1-800-662-4357 (HELP).

To locate general treatment services, visit the Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Treatment Locator online or call 1-800-662-4357 (HELP). This service provides referrals to local treatment facilities, support groups, and community-based organizations. It is a free, confidential, 24-hour-a-day, 365-day-a year information service, in English and Spanish, for individuals and family members needing treatment for a mental and/or substance use disorder.

National Child Abuse Hotline

If you suspect a child has been harmed by abuse or neglect, please call 1-800-422-4453.

If you suspect that a child has been harmed or is at risk of being harmed by abuse or neglect, call the National Child Abuse Hotline at Call the National Child Abuse Hotline at 1-800-422-4453. Serving the United States and Canada, the hotline is staffed 24 hours a day, 7 days a week with professional crisis counselors who—through interpreters—provide assistance in over 170 languages. All calls, texts, and chats are confidential. If you believe a child is in immediate danger of harm, call 911 first.

National Suicide Prevention Line

For free and confidential support for people in distress, 24/7, please call or text 988, chat 988Lifeline.org, or call 1-800-273-8255.

If you or someone you know is having thoughts of suicide or experiencing a mental health or substance use crisis, help is available and there are options to receive compassionate care. You can call or text 988 or chat 988Lifeline.org. You can also call the National Suicide Prevention Lifeline at 1-800-273-TALK (1-800-273-8255). Both are confidential and available 24/7 to everyone in the United States and will connect you to a trained counselor at a suicide crisis center nearest you.

Contact Us

The National Center on Substance Abuse and Child Welfare offers free technical assistance to a variety of systems on making policy and practice changes to improve outcomes for families affected by substance use disorders and involvement with child welfare services. To learn more about technical assistance services or if you have a question please email NCSACW at ncsacw@cffutures.org or call toll-free at 1–866–493–2758.

National Center on Substance Abuse and Child Welfare