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Guidance for Children and Families Involved with the Child Welfare System During the COVID-19 Pandemic

American Academy of Pediatrics, 2022

Supports the continuation and improvement of critical child welfare work during a public health crisis. The guidance provides considerations and strategies for family serving professionals related to maintenance of safety, permanency, and well-being. Topics include the expansion of telehealth; new and effective work across disciplines; expanded prevention efforts to help keep families safely together; raising awareness of racial and ethnic inequities that result in Black, Indigenous, and Latinx families’ disproportionate involvement in the child welfare system; and system changes to provide families access to needed services that prevent unnecessary foster care and child welfare involvement. The guidance suggests optimal ways to serve children and families during a pandemic and beyond that affirm the core belief that a stable home and caregiver are important to: 1) nurturing a child’s development, and 2) preventing trauma that can produce lifelong effects.

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Topic(s): COVID-19 Public Health Crisis

Section: Policy and Practice Resources

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Substance Use and Mental Health Treatment Locator

To find treatment facilities confidentially, 24/7, please call 1-800-662-4357 (HELP).

To locate general treatment services, visit the Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Treatment Locator online or call 1-800-662-4357 (HELP). This service provides referrals to local treatment facilities, support groups, and community-based organizations. It is a free, confidential, 24-hour-a-day, 365-day-a year information service, in English and Spanish, for individuals and family members needing treatment for a mental and/or substance use disorder.

National Child Abuse Hotline

If you suspect a child has been harmed by abuse or neglect, please call 1-800-422-4453.

If you suspect that a child has been harmed or is at risk of being harmed by abuse or neglect, call the National Child Abuse Hotline at Call the National Child Abuse Hotline at 1-800-422-4453. Serving the United States and Canada, the hotline is staffed 24 hours a day, 7 days a week with professional crisis counselors who—through interpreters—provide assistance in over 170 languages. All calls, texts, and chats are confidential. If you believe a child is in immediate danger of harm, call 911 first.

National Suicide Prevention Line

For free and confidential support for people in distress, 24/7, please call or text 988, chat 988Lifeline.org, or call 1-800-273-8255.

If you or someone you know is having thoughts of suicide or experiencing a mental health or substance use crisis, help is available and there are options to receive compassionate care. You can call or text 988 or chat 988Lifeline.org. You can also call the National Suicide Prevention Lifeline at 1-800-273-TALK (1-800-273-8255). Both are confidential and available 24/7 to everyone in the United States and will connect you to a trained counselor at a suicide crisis center nearest you.

Contact Us

The National Center on Substance Abuse and Child Welfare offers free technical assistance to a variety of systems on making policy and practice changes to improve outcomes for families affected by substance use disorders and involvement with child welfare services. To learn more about technical assistance services or if you have a question please email NCSACW at ncsacw@cffutures.org or call toll-free at 1–866–493–2758.

National Center on Substance Abuse and Child Welfare