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Parent/Caregiver Guide to Helping Families Cope With the Coronavirus Disease

The National Child Traumatic Stress Network, 2020

This factsheet provides tips to help parents and caregivers think about how an infectious disease outbreak might affect their family—both physically and emotionally—and what they can do to help their family cope. The associated COVID-19 Resources page provides handouts, factsheets, coloring pages, and videos to support parents and caregivers to provide safe, stable and sensitive care to children during a public health crisis.

For parents in substance use disorder treatment or in recovery who are not able to access their traditional face-to-face support services through professionals and group supports, several virtual resources are available for support, including:

  • The Journey Recovery Project’s online community with information and resources for parents in recovery.

  • Unity Recovery, which provides online recovery support group meetings five times daily, including a family and loved one recovery support meeting, a weekly LGBTQ+ meeting, and a Women’s Only recovery meeting.

  • A free research-based smartphone app to help people with recovery from substance use.

  • Online treatment and recovery resources from the Hazelden Betty Ford Foundation at its webpage, including one-on-one, group, and family treatment, and peer support resources.

  • In the Rooms , An online addiction recovery community, In the Rooms , which provides support for those seeking help for addiction and for their families, friends, and allies.

  • The Substance Abuse and Mental Health Services Administration’s Virtual Recovery Resources listing (PDF 245 KB) provides virtual resources for individuals in treatment and recovery.

View Document (PDF 174 KB)

Topic(s): COVID-19 Public Health Crisis

Section: Additional Resources

Find Help with a Personal Situation

Substance Use and Mental Health Treatment Locator

To find treatment facilities confidentially, 24/7, please call 1-800-662-4357 (HELP).

To locate general treatment services, visit the Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Treatment Locator online or call 1-800-662-4357 (HELP). This service provides referrals to local treatment facilities, support groups, and community-based organizations. It is a free, confidential, 24-hour-a-day, 365-day-a year information service, in English and Spanish, for individuals and family members needing treatment for a mental and/or substance use disorder.

National Child Abuse Hotline

If you suspect a child has been harmed by abuse or neglect, please call 1-800-422-4453.

If you suspect that a child has been harmed or is at risk of being harmed by abuse or neglect, call the National Child Abuse Hotline at Call the National Child Abuse Hotline at 1-800-422-4453. Serving the United States and Canada, the hotline is staffed 24 hours a day, 7 days a week with professional crisis counselors who—through interpreters—provide assistance in over 170 languages. All calls, texts, and chats are confidential. If you believe a child is in immediate danger of harm, call 911 first.

National Suicide Prevention Line

For free and confidential support for people in distress, 24/7, please call or text 988, chat, or call 1-800-273-8255.

If you or someone you know is having thoughts of suicide or experiencing a mental health or substance use crisis, help is available and there are options to receive compassionate care. You can call or text 988 or chat You can also call the National Suicide Prevention Lifeline at 1-800-273-TALK (1-800-273-8255). Both are confidential and available 24/7 to everyone in the United States and will connect you to a trained counselor at a suicide crisis center nearest you.

Contact Us

The National Center on Substance Abuse and Child Welfare offers free technical assistance to a variety of systems on making policy and practice changes to improve outcomes for families affected by substance use disorders and involvement with child welfare services. To learn more about technical assistance services or if you have a question please email NCSACW at or call toll-free at 1–866–493–2758.

National Center on Substance Abuse and Child Welfare