Biomedical and behavioral providers now work more collaboratively than ever, allowing patients to be at the center of an integrated health care system. However, patients are often already fully integrated into other systems that have a great influence concerning health care decisions. Patients’ family members, for example, can have a more significant influence on patients’ health than health care providers. This is especially true with behavioral and biopsychosocial conditions (e.g., smoking cessation, addiction, ADHD, depression) and during times of family transition (e.g., infertility, maternity, children’s health care, end-of-life care).
Focuses on family-centered care by using free educational tools to demonstrate how to develop and improve communication skills when working with patients in their family context. These tools include the Family-Centered Observation Form and its companion, a web-based training module, which teach family-oriented interviewing skills to health care professionals.